Violence Against Women and Girls Helplines
This is a pre‑market engagement registration exercise to gather information from potential attendees for a future pre market engagement event to obtain insights from organisations capable of delivering high‑quality national helpline support for victims, perpetrators, and third‑party callers affected by VAWG. This exercise will help shape a future competition. We intend to issue a pre-market engagement questionnaire through email upon closure of this advert.
- Opening date:
- Closing date:
Contents
Summary
The Home Office is conducting pre‑market engagement to help shape the upcoming VAWG Helplines competition. These helplines will provide vital support to victims, perpetrators, families, and professionals via phone, email, and online channels.
The purpose of these sessions is to:
• Engage potential providers early• Share initial expectations for the helpline competition and suite of competition documents
These sessions are not a competitive process, and there is no funding attached to attendance.
Eligibility
These sessions are aimed at any organisation interested in participating in the future Violence Against Women and Girls (VAWG) Helplines competition.
Please note, this registration is only to attend a pre-market engagement / information session and there is no funding available for these sessions.
To register your interest for an event, please contact the VAWG Helplines team at:
📧 vawghelplinesfund@homeoffice.gov.uk
Upon registering interest, you recieve a pre-market engagement questionnaire for completion.
Confirmation of attendance will be provided upon registration and completion of such questionnaire.
Objectives
The sessions aim to:• Provide an overview of the intended VAWG Helplines model• Gather provider insights on deliverability, accessibility, and capability• Identify innovation opportunities (chatbots, 24/7 models, multilingual access)• Understand potential challenges and capacity considerations
Feedback will support the development of the final service design and commercial approach.
Dates
TBC (Future competition dates not yet set; subject to Home Office development and commercial processes)
Virtual Session📅 TBC
How to apply
As this is a pre‑market engagement registration, organisations are invited to complete the questionnaire provided through email registration.
Participation does not form part of any future evaluation and does not guarantee funding.
Details of future funding opportunities will be published on:https://www.find-government-grants.service.gov.uk
To register for the virtual event, please contact vawghelplinesfund@homeoffice.gov.uk
Confirmation of attendance will be provided upon registration and completion of the pre-market engagement questionnaire.
Please note: You may be asked to provide basic organisational information. This will not be viewed or assessed, as this registration relates only to attendance at pre-market engagement sessions.
Supporting information
The sessions support the Home Office’s development of the future VAWG Helplines suite, which is anticipated to include several services (services to be confirmed).